Walk-in drive: outlet managers | bangalore

Company Details

Role: Outlet Managers.
Qualification: Any.
Work Experience : 1 – 5 Years.
Salary: 15 – 20,000/-.
Walk-In Interview – Apply Now.

Job Description:
– Be friendly and courteous with guests and ensuring customer service standards are met
– To ensure SOP (Standard Operating Procedure) is followed
– Managing kitchen staff rallying the team during busy hours, resolving conflicts and getting the job done.
– Managing daily work schedules, food inventory, cleaning schedules, wastage tracking etc
– Dealing with irate customers, employee issue and inventory management.
– Must be a problem solver, should be able to come up with a solution quickly
– Train new and current employees as per the defined SOP’s.
– Controls and monitors the order time, delivery time and pick up time of the order.
– Accounts for the sales of outlet during his/or her shift.
– Ensure that all operational equipment is use to its appropriate function and well maintained.
– Answers the telephone correctly and promptly.
– Takes the orders and accomplishes the order in accordance to the standard.
– Practices suggestive up selling to boost outlet sales.
– Follows up on the kitchen on the prompt delivery of orders.
– Calls the guest to inform actual time of delivery, in case of delay, co-ordinate with central call center team.
– Ensure that outlet is clean and well maintained throughout the operational hours
– Keeps herself/himself aware of outlet’s promotion.
– Knowledgeable on all food and beverage items in the menu and special menus, its’ ingredients, method of preparation, portion size and presentation.
– Knowledgeable on the availability of food items in the menu.
– Consistent in the performance of all standards and procedures.
– Capturing and applying customer feedback.
– Demonstrate a positive and flexible approach to changing business priorities
– Should be a good Team Player
– Highly self motivated, willing to learn and quick adaptation to new processes
– Should be willing to work during weekends, holidays and long working hours

Walk-In Interview – Apply Now.

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